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19.10.2009

Internet service for submitting requests

The Republic Geodetic Authority has developed an Internet service for submitting requests.

The Republic Geodetic Authority has improved the process of submitting requests by introducing the Internet service for submitting requests. In the following period this solution is going to be tested at the level of the Real Estate Cadastre Service Belgrade. In this stage this is possible only for geodetic organisations, and the plan is to make it available to other legal entities and citizens in all RGA services.

Service location
www.rgz.gov.rs/zahtevi

With enabling this service, the RGA has again clearly declared its decision to become a citizens’ service and to improve communication with their services users.

So far clients have had to come to the Real Estate Cadastre Service reception desk several times in order to complete their requests. Within the Real Estate Cadastre Service Belgrade more than 1000 requests are submitted in a single day.

With the enabling this Internet service a part of activities related to this work process has been automatised, efficiency of processing requests is increased and the need for users to come to Real Estate Cadastre Service premises for a number of times is decreased.

The Internet service enables a safe, simple and efficient way for users to submit their requests and carry out all necessary correspondence electronically. The overview of complete correspondence history, exchange of emails and documents, submitted and processed requests, as well as current status of document processing will be available to users.

Thus we invite all geodetic organisations interested in submitting requests to the Real Estate Cadastre Service Belgrade and issuing data in this way, to submit their requests to zahtevi@rgz.rs.

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